The 21nova Casino is a provider where customers can feel that they are in good hands. Particularly if one considers that with William Hill a very large and renowned offerer behind this Casino is, becomes fast clear that 21nova has nothing to do with fraud or Abzocke. Security and seriousness are very important here. Of course, there are other aspects that have proven to be positive in our experience. For example, the range of games on offer. Not only fans of slot machines get their money’s worth here, but also fans of absolute casino classics. Last but not least, the test also gives an insight into the qualities of customer service.
Our experience with 21nova
The 21nova Casino belongs to the William Hill Group and is launched with a gaming license from Gibraltar. No wonder that the customer can feel very safe here. Because William Hill is already for several decades one the global Player on the area of on-line Casinos , which can shine among other things with its generous play offer. With 21nova this is not different, because also here the fans of Casino plays of all kinds come fully at their expense. Thus there is for example a good selection of Slot Games of many considerable manufacturers from the industry, which promise good profits. One or the other jackpot is also waiting to be cracked.
However, there is not only a lot to discover for the lovers of slots. Who plays gladly a maintained portion Black Jack, Roulette, Craps, Baccarat or video Poker, is not disappointed likewise. And what would an online casino be today without a live area? Of course, 21nova can also offer such a live casino here. The mad experience is rounded off by mad Boni, a VIP program, the possibility of mobile playing and an outstanding assistance range.
21nova in check: Fraud or serious?
Whenever it comes to gambling, many customers ask themselves whether a casino is doing the right thing. In the case of 21nova this question can be answered with “Yes”. One of the reasons is the considerable enterprise, which stands behind on-line Casino: William Hill! This provider has been in business for many years and stands for serious gaming without rip-off and fraud. Beyond that such a global Player could not afford it also at all to be brought in any form with these things in connection. In addition, nova21 is launched with a gambling license from Gibraltar. This license is further proof that this is a right thing to do. Because if there were even the slightest suspicion of fraud, this license would not exist. But the gambling authorities have a reputation to lose.
During the computer-controlled games – slots, blackjack, roulette and Co. – a so-called RNG (Random Number Generator) ensures fair play. This is a random number generator that ensures that certain algorithms are used to ensure serious and fraud-free gaming. The live casino offers even more transparency, as the player can follow every move made by dealers and croupiers. From dealing cards to shuffling.
The game offering at a glance
The software, which can be downloaded for free, gives the customer access to more than 300 games! With this number of games – in conjunction with the categories – it is ensured that the customer lacks nothing and all areas belonging to an online casino are covered.
slots have been very popular for a long time. That applies not only to the stationary variants, but above all also to the video Slots in on-line Casinos. The reason: They usually have much better graphics, bonus rounds and great animations to offer. Even at 21nova the customer can look forward to such a gaming experience. The machines offered here come from various sectors and are provided by the renowned manufacturer Playtech, among others. If you like it funny and still want to take the chance to win big prizes, you can try Monty Python’s Spamalot. With a little luck a lot of money will end up in your account. And if not, the laughing muscles will certainly be strained. Those who like ancient Rome will be well served with Gladiator. This slot is even playable as a jackpot variant, which increases the chances of big winnings once again. Who knows when the next big sum will be awarded again? There are also a number of other slots with exciting and colourful themes that are just waiting to be set in motion by the customer.
The classics from the casino scene
A casino without its absolute classics? Almost unthinkable! The makers of 21nova thought the same of course and built in some of these classics. One of these classics is of course Black Jack. The game, which has already been the subject of several Hollywood productions, has lost nothing of its popularity even after all these years. Our experience shows that there are several variations available to the customer. Even the Surrender Black Jack, in which the player can give up on a bad hand, is part of the game. “Rien ne va plus, nothing works anymore!” – for many casino friends this saying is music in the ears, it means that you can tackle here one of the most popular casino games at all: Roulette! At 21nova, roulette fans will of course also get their money’s worth. No matter if black or red, Orphelins or Voisins de zero – those who like roulette will love 21nova. Our experience shows that other casino classics also have a place here. That not only in Vegas popular dice game Craps counts for instance to it, the same applies to Baccarat.
Games with live dealers become ever more popular. That’s why there are a number of live games at 21nova. Roulette, Black Jack, Casino Hold’em and Baccarat are among the games on offer. Depending on the game, several tables are also available. This popularity of live casinos has several reasons. Of course, the player doesn’t have to worry about cheating or ripping off live dealers. The games are serious, the customer can follow every move of the dealer. The communicative factor is also used, because during the games a nice chat with the dealer or croupier is possible via the chat function. Another reason why the Live Casino is so popular: the atmosphere! A computer-controlled game can hardly offer a customer the flair of a live game. A closer look at the atmosphere in a real casino is hardly possible. The games are transmitted via high-resolution stream, the player feels as if he is sitting in the middle of the table. A singular play experience!
New customer bonus: Free choice with the greeting gift
Players, who decide to open an account with 21nova, can profit from several Boni. A bonus is an additional payment from the casino, which is often paid out to the customer as part of a new registration. The bonus may include either cash and/or free spins for slot machines.
For example, there is a bonus for new customers. Here the customer can choose from several variants. Either he decides for a 25 percent bonus up to 24 Euro. But he can also choose a Mid-Roller Bonus. Here he receives 320 percent on his first payment up to a volume of 320 euros. The High-Roller Bonus can even be used up to a sum of 600 euros (with a deposit of 300 euros). The minimum deposit for these bonuses is 20 euros. In order to unlock them, they must be converted at least twelve times – if Euro has been deposited. As the test of the 21nova Casino shows, there is also a bonus on the second deposit. The minimum amount that must be deposited here is 20 Euros, the maximum amount that can be cashed is 500 Euros. Also here applies: To free play the bonus must be wagered twelve times. Last but not least, there is also a bonus that is linked to certain deposit options. If you deposit with Neteller, UKash, bank transfer or Paysafecard, for example, you will receive a 15 percent bonus up to a maximum of 2500 euros per month. Ten percent extra is available with Visa, Master or Maestrocard. The same conditions apply for free play as for the bonuses already presented. Not a bonus in the classic sense, but a good thing for the player, is the VIP area. Here the player collects points, which he can exchange with appropriate number against cash, Boni and other things with appropriate number.
Deposit and payoff: plentifully methods in the selection
The deposits and payoffs are a topic, which is unfortunately often treated a little step-motherly. Because on the basis the available deposit methods often decides whether a customer opens an account or not. Variety brings here thus many customers. The test shows that some methods are available here. There are, for example, Neteller or Skrill, two classic representatives of digital purses. In order to be able to use these, however, the customer must have a valid customer account there. With PayPal, probably the most famous digital purse is also in the portfolio. Payment by Visa- or Mastercard, UKash and entropay can also be selected. The customer can also transfer the money or fill the account with prepaid credit via Paysafecard. It should be noted, however, that it can take several days for a transfer to be credited. Not to forget the bonuses for certain payment methods. As far as payment is concerned, most providers proceed in such a way that the money is paid out via the same channel as the customer account was replenished.
Security and regulation: License from Gibraltar
A valid gambling license is the be-all and end-all if a provider wants to be classified as safe and reputable. The customers of 21nova do not have to worry here, because also like the big brother William Hill, 21nova is equipped with a license from Gibraltar. Such a license does not get the offerers simply in such a way given. A number of conditions have to be met for such a license to be granted. For example, sensitive customer data must be secure from access by third parties. In addition, the customer’s payment requests must be processed promptly. Also important: fair gaming! If there should be complaints with the responsible gambling authority, then this can become expensive to the offerer. In the worst case even the loss of the license threatens. The test shows that this offerer is safe. The customers do not have to worry thus any. The on-line Casinos are examined anyway durably. Thus it is ensured that the standards are held always very highly.
Support and customer service: No desires remain open
Neben einer valid gambling license is also the customer service a kind visiting card for on-line Casino. Because finally it can come always times to questions or problems. The player would like to feel here naturally fetched.
The experiences show that this is the case here. The customer can contact the support in several ways. For example there is the telephone contact. German customers can fall back here on a free 0800 number. An international phone number is nevertheless displayed. Of course one can take up also completely classically by Mail with the service contact. The corresponding address is available in the help area. There is here even an extra address for VIP members. 21nova keeps up with the times and offers its customers a live chat. A live chat offers the advantage that small questions and problems can be discussed 1:1 with an agent. No waiting time, but immediate help. This live chat is available around the clock and in several languages. However, the customer can only access this live chat if he has downloaded the software.
User friendliness: Software and instant play
The site itself is very clearly designed. The customer immediately finds the right way. It does not play a role whether he wants to the plays, to the live Casino or to the assistance range. Like many sides of on-line Casinos, also the Page of 21nova is multicolored, without working thereby however overloaded. The customer can play the games either via software or via instant play in the browser. A little bit annoying is only that a little too often the menu pops up that prompts to download the software. It would also have been good to offer the live chat directly on the site.
Mobile App: no own application available
The 21nova Online Casino does not offer its players its own smartphone app. However, this does not mean that the customer has to do without the mobile enjoyment completely. Many games such as slots and table and card games can be used on the go via the apps of partner William Hill. The cash range is from there likewise usable.
Fazit: Good Casino with prominent support
The most important directly in front: As our experiences show, the player does not have to worry here any about Abzocke and fraud make itself, because both does not take place here! Not least the valid gambling license from Gibraltar provides for the fact that with this offerer everything with right things approaches. 21nova Online Casino belongs to William Hill, a real heavyweight in the online casino industry. Therefore, some similarities cannot be denied. The range of games is fine, the customer can fall back on slots and classic casino games. A live casino is also on board. Also successful: the payment methods as well as the very extensive customer service, which even includes a live chat. Criticism points are the fact that one is requested too often to the Download of the software and can use for instance the live Chat only over it. However, this does not detract from the good overall impression of 21nova.
I have only recently started using the 21nova Casino and have been attracted by the generous welcome bonus. I used this bonus right at the registration, which earned me an additional play money of 320 Euro. A good strong capital, in order to start the first bets.
written 38 months ago
In the 21nova Casino I got to know the wide range of games particularly well. Since I don’t have a fixed gaming behavior, the game selection is sufficient for me.
written 37 months ago